Skybet Terms & Conditions – Your Complete Guide to Using the Platform

1 Introduction & Acceptance

Welcome to Skybet. These Terms & Conditions ("Terms") form a legally binding agreement between you and us regarding your use of the Skybet platform. By registering or using the platform, you are considered to have fully accepted these Terms.

We want you to fully understand these Terms, as they are there to protect your rights. If any part is unclear, our support team is always available to help in Bengali.

These Terms & Conditions may be updated at any time. When changes are made, we will post a notice on the platform along with the updated date. Continued use of the platform after the new terms take effect constitutes your acceptance of those terms.

2 Account Registration & Management

To open an account with Skybet, you must provide accurate and complete information. Accounts created using false information may be suspended at any time, and any winnings associated with such accounts may be forfeited.

• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• Your account password and login credentials must be kept strictly confidential. You may not allow anyone else to access or use your account.
• If you notice any unusual activity or unauthorized access on your account, contact our support team immediately.
• Any changes to the name, date of birth, or other details provided at registration will require you to go through the verification process.
• Skybet may request additional documentation to verify your account at any time. Failure to provide the required documents may result in a temporary account suspension.

3 Age & Eligibility Requirements

Skybet is strictly for users aged 18 and above. Keeping minors away from gaming is one of our core responsibilities. Age is verified at registration, and we may request proof of age via a national ID or passport at any time thereafter.

• No one under the age of 18 is permitted to register or use Skybet under any circumstances.
• Registering with a false age will result in immediate account termination and the voiding of all transactions.
• Parents can use parental control software to prevent their children from accessing Skybet.

4 Betting Rules

Every bet placed on Skybet is treated as a binding agreement. Once a bet is confirmed, it generally cannot be changed or cancelled. However, cancellation rules may apply in certain specific circumstances.

• Always review the odds carefully before placing a bet. Odds can change at any time, and the odds at the time of confirmation are considered final.
• If incorrect odds are displayed due to a technical error, Skybet reserves the right to void the affected bet.
• If a match or event is cancelled, stakes are generally refunded. However, specific rules may apply depending on the sport.
• Placing bets using multiple accounts on the same event or attempting to manipulate the system is strictly prohibited.
• Live betting outcomes are settled based on the official match result. In the event of any dispute, Skybet's decision is final.
• If one leg of a parlay or accumulator bet is voided, that leg is removed and the bet is settled based on the remaining legs.

5 Payment & Financial Transaction Policy

Skybet supports deposits and withdrawals via bKash, Nagad, Rocket, and prepaid vouchers. All transactions are processed through secure encryption. The following rules apply to all transactions on Skybet:

• Minimum deposit amounts and maximum limits are kept up to date on the payments page and are subject to change.
• Withdrawal requests are typically processed within 1–48 hours. Withdrawals may be delayed if the verification process has not been completed.
• Withdrawals can only be made to the same payment method used for the deposit, or to a verified alternative method.
• Currency conversion fees and payment provider charges are the responsibility of the user.
• If a suspicious transaction is detected, Skybet may place a hold on withdrawals pending verification.
• Money laundering and depositing funds from illegal sources are strictly prohibited and will be subject to legal action.

6 Bonus & Promotional Offer Terms

Skybet offers welcome bonuses, cashback, free bets, and other promotional offers from time to time. Each bonus offer comes with its own terms and conditions that must be fulfilled.

• To withdraw bonus funds, you generally need to meet a specific wagering requirement. This condition is clearly stated in the details of each offer.
• If the same individual claims bonuses across multiple accounts or devices, those bonuses will be voided.
• Bonuses are valid for a set period. Any unused bonus will be automatically removed upon expiry.
• Wagering must be completed before winnings derived from a bonus become eligible for withdrawal.
• Skybet reserves the right to modify or cancel any bonus offer. However, no changes will be made to bonuses that are already active.
• Promo code usage is subject to the separate terms and conditions of the relevant offer.

7 Responsible Gaming Policy

Skybet believes betting is a form of entertainment and should never become a problem. That's why we actively promote responsible gaming and provide users with a range of control tools.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Set a limit on how much you can lose within a given period.
• Cooling-Off Period: Need a short break? Temporarily suspend your account for anywhere between 24 hours and 6 weeks.
• Self-Exclusion: For a longer break, you can close your account for a minimum of 6 months or permanently.
• Reality Check: A summary of your betting session will be shown to you at regular intervals.

8 Security & Data Protection

Skybet takes the security of your personal information seriously. We use industry-leading encryption technology, and your data is never sold to third parties.

• All connections are encrypted using SSL/TLS protocols.
• Payment information is stored on a separate, secured server.
• We conduct regular security audits and take prompt action whenever vulnerabilities are identified.
• Your information is used solely for the purpose of providing our services.
• Skybet may be required to share information with authorities upon lawful request, in compliance with applicable law.

For our full data protection policy, please visit our Privacy Policy Read.

9 Account Closure & Suspension

Skybet reserves the right to temporarily or permanently close any account for the following reasons:

• If any provision of these Terms & Conditions is violated.
• Registering with false information or failing the verification process.
• Engaging in system hacking, use of betting software, or any other fraudulent activity.
• Multiple accounts found belonging to the same individual.
• Being identified as a minor.

You can also request account closure at any time by contacting our support team.

10 Dispute Resolution Process

If you have a dispute regarding a bet outcome or transaction, please contact our support team first. We will provide an initial response within 48 hours and complete a detailed investigation within 7 business days.

• When submitting a complaint, please include your account ID, transaction number, and a detailed description of the issue.
• In any dispute over a bet outcome, Skybet's database records shall be considered the definitive source of truth.
• If you are not satisfied with the support team's decision, you have the option to escalate your complaint to a higher level.

11 Rule Changes & Updates

Skybet reserves the right to amend these Terms & Conditions at any time. We will notify you by email or via the platform before making any significant changes. For minor updates, only the revision date will be changed.

• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you have the right to close your account.
• All previous Terms & Conditions are superseded by this update.

For any questions regarding these Terms & Conditions, please email us: support@skybet-baji.com